Payment Processing at Zebroon Escrow

Safe. Verified. Built for trust.

Thousands of successful transactions and positive customer reports power our reputation: payments on Zebroon Escrow are protected end-to-end. We hold funds securely, verify each step, and only release money when agreed conditions are met.

What “safe & secure” means here

1. Escrow-first flow: Money is deposited into a secure holding account—not paid to the other party—until terms are fulfilled.

2. Bank-grade encryption: All sessions are protected with modern TLS; sensitive data is encrypted at rest.

3. Tokenization: We never store raw card or wallet credentials; providers return tokens only.

4. Strong payer authentication: One-time codes, 3-D Secure for cards, and name/number checks for mobile-money.

5. Risk & fraud analytics: Device fingerprinting, velocity limits, IP reputation checks, and anomaly scoring.

6. Clear audit trail: Time-stamped logs of every action, plus downloadable receipts.

7. Separation of funds: Escrow balances are kept separate from operating funds for added protection.

Supported payment rails

• Mobile Money (Ghana): MTN MoMo, Telecel Cash, AirtelTigo Money.

• Cards & bank transfers: Visa/Mastercard and local/international bank transfer options (where available).

• Milestone & split releases: Structure projects into phases and release funds progressively.

The lifecycle of a protected payment

1. Create the deal: Parties agree on price, deliverables, and an inspection period.

2. Deposit to escrow: Buyer pays via preferred method; funds are confirmed and locked.

3. Delivery & verification: Seller delivers; evidence and progress can be uploaded.

4. Inspection window: Buyer reviews within the agreed time.

5. Release or refund:

   • If all is good → funds are released to the seller.

   • If not → a dispute is opened; we review evidence and decide a fair outcome.

6. Settlement: Sellers receive funds via their chosen payout method, with status visible in the dashboard.

Dispute handling, chargebacks, and reversals

• Built-in dispute center: Submit messages, files, timelines. We assess against the written agreement and proofs.

• Card chargebacks & wallet reversals: We manage evidence submission and representment with processors.

• Outcome transparency: Every decision cites the agreement terms and the evidence reviewed.

Compliance & governance (plain language)

• We align our controls with industry standards (e.g., PCI-DSS for card data handling) and use compliant gateways.

• KYC/AML checks on counterparties where required.

• Data minimization: We collect only what’s necessary to process your payment and meet legal obligations.

Monitoring, reliability, and continuity

• 24/7 automated monitoring of payment success, fraud rates, and system health.

• Redundancy with multiple processors to keep payments flowing if one network has issues.

• Real-time status in your dashboard; email/SMS alerts at key steps.

Transparent fees & timelines

• No surprise fees: You see the escrow and processing fee before you pay.

• Settlement windows: Payout timing depends on the method and risk checks; progress is always trackable.

Your role in keeping payments safe (best practices)

• Confirm recipient details before paying; never share OTPs.

• Keep all communication and files inside Zebroon Escrow.

• Describe deliverables clearly and use milestones for larger projects.

• Act within the inspection window—approve or raise a dispute promptly.

Short version (for a homepage block)

Safe Payments, Guaranteed by Escrow.
Funds stay protected with encryption, strong authentication, and a clear audit trail. Release only happens when both sides meet the deal terms. Thousands of positive transactions prove it works.